Requesting On-site Technical Support - This document details the steps that will be taken and when fees will be charged when on-site technical support is requested or required.  Note:  BST Limited does not provide free on-site or telephone technical support for any customer owned hardware or software.  For support with email issues, please contact your email provider.

Email Client Setup - For your convenience, we have included links to the Email Client setup pages of common email providers

DNS Settings - All BSTL equipment is configured to provide the proper DNS settings to the attached customer owned client device(s).  As there are multiple providers for gateway services (each geographic area is an independent network) there may be different DNS settings provided to client devices.  For those that wish to manually configure their DNS, the following will work for all network segments: DNS1:  66.209.48.10  DNS 2: 216.16.248.50.