posted May 4, 2011 2:20 PM by Bruce Street Admin
We have been advised by our fibre optic provider of the following maintenance notice:
Atria Networks Maintenance Advisory –Ticket # 46074
Atria Networks will be performing network maintenance in the Simcoe Region that will affect your internet service.
Start Time: Sunday May 08,2011 – 00:01 Eastern Time
End Time: Sunday, May 08,2011 – 02:00 Eastern Time
Outage: Please be advised that, your can expect an outage to your internet service multiple times during the maintenance window with each outage lasting up to 5 minutes.
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posted Jan 1, 2011 6:35 AM by Bruce Street Admin
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updated Mar 27, 2011 1:10 PM
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At approximately 9:00am on December 31, 2010, we were notified by Bell that there was a problem within their network cabling infrastructure to our Access Point location. As a result, the service is currently running at half capacity. Bell has issued a ticket to their technicians and we are waiting for information as to when service will be restored. We will update this page as more information becomes available. |
posted Dec 20, 2010 6:59 AM by Blair Almond
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updated Mar 27, 2011 1:10 PM by Bruce Street Admin
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Seasons Greetings!
In order for our staff to spend some well deserved time with their families, our offices will be closed on the following dates. On these days, we will not be scheduling or performing any customer requested repairs. Messages may be left at the office. We will be still monitoring the wireless network and access points to ensure they remain operational.
December 24, 2010 - Office Closed December 25, 2010 - Office Closed
December 26, 2010 - Office Closed December 27, 2010 - Office Closed
December 28, 2010 - Office Closed January 1, 2010 - Office Closed
January 2, 2010 - Office Closed January 3, 2011 - Office Closed
Thank you.
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posted Nov 23, 2010 11:21 AM by Bruce Street Admin
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updated Mar 27, 2011 1:10 PM
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For your convenience, a new section has been added to the site. Under Technical Support you will find documents that outline procedures for requesting technical support and links to common email providers for setting up email services for your desired email client. As time progresses, we will be updating this section with further links and relevant documents. |
posted Nov 3, 2010 2:26 PM by Blair Almond
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updated Mar 27, 2011 1:10 PM by Bruce Street Admin
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Atria Networks LP
Maintenance Advisory – Ticket # 42225
Atria Networks LP will be performing the IOS upgrade
at our hub site in the Simcoe region.
Start Time: Sunday November 28, 2010 – 00:01 Eastern Time
Stop Time: Sunday November 28, 2010 – 06:00 Eastern Time
Scope: Atria will be performing the IOS upgrade in the Simcoe region.
Outage: Please be advised that, you can
expect to see several 10-15 minute interruptions to your services during the
maintenance window. Note: Atria Networks is the upstream fibre optic provider for Bruce Street Technologies Limited |
posted Nov 1, 2010 6:42 PM by Blair Almond
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updated Mar 27, 2011 1:10 PM by Bruce Street Admin
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A reminder that usage based billing (ubb) officially comes into effect for all Bruce Street Technologies wireless Internet customers Monday, November 1, 2010. Under this new billing plan, fees are more accurately assigned to those using greater proportions of the network resources. A usage monitor tool is available for existing customers only at http://wireless.brucestreet.com. Security restricts access to this tool so that it is only available from a location on our network and will only display information pertaining to that particular node on the network.
For specific details on our network changes and billing, please refer to the online policies and network management links and documents on this site. |
posted Aug 23, 2010 5:46 AM by Bruce Street Admin
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updated Mar 27, 2011 1:10 PM
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As part of our continual review of services, relevant legislation and changes within the industry, we've made revisions to our Internet Access Service and Equipment Installation and Maintenance Agreement. All customers are encouraged to review this latest version. Specific changes have been made to Section 1 - Terms of Internet Access Agreement, Section 10 - Non-Standard Connections, and Section 17 - Termination. |
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